I'm trying to connect to my seedbox running ruTorrent but every single app I've tried fails to connect to it, including nzb360. It works completely fine when I access it through Chrome on my phone and FileZilla on my PC. These are the instructions provided to me by the site's support team but I still get the "Failed to connect to primary address" error each time.


Any help would really be appreciated.
So your seedbox is running in the cloud?

Have you tied connecting via you NZB client both on your home wifi and your phone network ? Just incase it is a ISP issue, blocking a port.

The fact that 3 different applications have failed, implies the issue isn't the application.