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Radarr / Sonarr unable to connect via app but can access via Web

Posted: Mon Feb 25, 2019 9:44 pm
by harmbasi
Hi everyone,

I had set up Sonarr/ Radarr originally with my external IP and they both worked perfectly. As my ISP decides to randomly change my IP, I got my own domain and set up a dynamic dns to get around this issue. If I use my domain via a web browser I can access both services, but if I use the same domain in the app, it does not work. Anyone have any tips they can provide?

I'm using Dynu as my DNS and I've set up port forwarding within the DNS so I don't need to type the port number after the url.

Thanks

Re: Radarr / Sonarr unable to connect via app but can access via Web

Posted: Tue Feb 26, 2019 5:05 pm
by skarbd
Well on my primary connection which is using a dynamic dns address, I have specified the port number, for my SABnzbd connection.

Re: Radarr / Sonarr unable to connect via app but can access via Web

Posted: Sat Mar 02, 2019 3:36 am
by ValkiryXDA
http://Yourdomain.com:8989

You generally need to specify port and add the api key for connections. What's your set up like? Can you provide a screen shot? Just black out your domain and sensitive info

Re: Radarr / Sonarr unable to connect via app but can access via Web

Posted: Mon Mar 11, 2019 5:17 pm
by harmbasi
The port number is included. I can access via my url on a browser just on the app. Looked further into it, here's the issue:
Type in URL --> device requests ip of server --> first the device gets the dynamic dns's server ip (not my server ip) --> dynamic dns server reroutes to my server IP

A browser is able to interpret this correctly and reroutes to the end IP address, whereas NZB360 only cares about the first IP that gets returned, which in this case is incorrect as it's the Dynamic DNS server IP.

Re: Radarr / Sonarr unable to connect via app but can access via Web

Posted: Fri May 10, 2019 1:24 pm
by trishulsworld
harmbasi wrote:
Mon Mar 11, 2019 5:17 pm
The port number is included. I can access via my url on a browser just on the app. Looked further into it, here's the issue:
Type in URL --> device requests ip of server --> first the device gets the dynamic dns's server ip (not my server ip) --> dynamic dns server reroutes to my server IP

A browser is able to interpret this correctly and reroutes to the end IP address, whereas NZB360 only cares about the first IP that gets returned, which in this case is incorrect as it's the Dynamic DNS server IP.
I'm a complete noob and just managed to set up my system to operate remotely. I'm having the same problem with Sonarr and Radarr not working but Sabnzbd works perfectly fine.

1) Will your solution fix my problem as Sabnzbd works fine but the other two don't?
2) What did you change regarding your ip address to get the apps to work?

Thank you!

Re: Radarr / Sonarr unable to connect via app but can access via Web

Posted: Sun Jun 02, 2019 8:50 pm
by trishulsworld
trishulsworld wrote:
Fri May 10, 2019 1:24 pm
harmbasi wrote:
Mon Mar 11, 2019 5:17 pm
The port number is included. I can access via my url on a browser just on the app. Looked further into it, here's the issue:
Type in URL --> device requests ip of server --> first the device gets the dynamic dns's server ip (not my server ip) --> dynamic dns server reroutes to my server IP

A browser is able to interpret this correctly and reroutes to the end IP address, whereas NZB360 only cares about the first IP that gets returned, which in this case is incorrect as it's the Dynamic DNS server IP.
I'm a complete noob and just managed to set up my system to operate remotely. I'm having the same problem with Sonarr and Radarr not working but Sabnzbd works perfectly fine.

1) Will your solution fix my problem as Sabnzbd works fine but the other two don't?
2) What did you change regarding your ip address to get the apps to work?

Thank you!
Can someone please respond to this?