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Can only connect via 'Sonarr on the Web', can't connect in-app to anything.

Posted: Mon Dec 17, 2018 10:45 pm
by drmcninja
My remote access to Sonarr works via web browser or via in-app link to web browser ('View Sonarr on Web'). But it can't connect via the app itself. It says can't connect, or failed to connect in settings, or sometimes unauthorized pops up... I tried with and without API key in there.

So... if I can access all these programs via web interface... what's the point of this app? Just a nicer UI than a web browser?

Re: Can only connect via 'Sonarr on the Web', can't connect in-app to anything.

Posted: Tue Dec 18, 2018 4:51 pm
by Thagor
Just wanted to chime in and say I have the same issue with sonarr. It worked till yesterday but now no longer

Edit: I also have Radarr running on the same server everything works fine.

Re: Can only connect via 'Sonarr on the Web', can't connect in-app to anything.

Posted: Tue Jan 01, 2019 1:48 pm
by Thagor
Its working now you have to switch authentication to "Basic" and then use http(s)://user:password@serverip:port in the appto authenticate with the server. Why this does not simply work with the API key I don't know.

Re: Can only connect via 'Sonarr on the Web', can't connect in-app to anything.

Posted: Thu Jan 10, 2019 11:58 pm
by VCarnage
Thagor wrote:
Tue Jan 01, 2019 1:48 pm
Its working now you have to switch authentication to "Basic" and then use http(s)://user:password@serverip:port in the appto authenticate with the server. Why this does not simply work with the API key I don't know.
I have done this and still can only connect via web with Sonarr and Radarr. Sabnzbd works fine.

Re: Can only connect via 'Sonarr on the Web', can't connect in-app to anything.

Posted: Sat Aug 03, 2019 1:09 am
by trishulsworld
What is the next step if this doesn't work?