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cannot connect to nzbget at all ( noob)

Posted: Sun Jul 15, 2018 5:12 am
by Thaivid
hi guys ,

first thanks for your help. I am a super noob, the only things I manage to make it work is sonar and radar, enter everything and working fine,
now the big issue I have is nzbget and I cant figure out why ??primary connection address I enter my ip address (public one )(http://212.1xx.xxx:6789) cause I want to use mostly on the go .
and when imput it nothing working .(failed to connect to primary address),of course nzbget username and pass are correct.
thisd I don't get it ?? I did the same way with sonar and radar and both are working fine ? how could I solve it please ?
I have also another application on iPhone and this is working fine for nzbget

hoping to see some reply and thank you again for this great app and members of forum

Re: cannot connect to nzbget at all ( noob)

Posted: Sun Jul 15, 2018 8:05 am
by CBers
Which OS are you running NzbGet on?

Does it have access through your OS firewall?

I know when I installed NzbGet, to be able to connect to it from another device, I had to add a rule to the Windows firewall.

Just a thought.

Re: cannot connect to nzbget at all ( noob)

Posted: Sun Jul 15, 2018 3:09 pm
by Thaivid
CBers wrote:
Sun Jul 15, 2018 8:05 am
Which OS are you running NzbGet on?

Does it have access through your OS firewall?

I know when I installed NzbGet, to be able to connect to it from another device, I had to add a rule to the Windows firewall.

Just a thought.
Thank for your reply , I am using windows 10 , not sure about the firewall , I don’t think is blocked , I may double check and give it permissions if have to .

Re: cannot connect to nzbget at all ( noob)

Posted: Sun Jul 15, 2018 3:20 pm
by Thaivid
I just check and firewall is fine with permissions . Still not working
Sonar radar and lid art are working fine just nzbget is. Not . Still don’t know why

Re: cannot connect to nzbget at all ( noob)

Posted: Sun Jul 15, 2018 4:15 pm
by CBers
So you have a rule in Windows Firewall to let NzbGet traffic in ??

Can you connect to NzbGet from another PC on the same lan ??

Re: cannot connect to nzbget at all ( noob)

Posted: Sun Jul 15, 2018 4:39 pm
by Thaivid
I tick on the firewall private and public for nzbget.
My nzbget is locate on my qnap nas . I can use nzbget on my iPhone with no problem on the go

Re: cannot connect to nzbget at all ( noob)

Posted: Thu Jul 19, 2018 5:42 am
by Onethatislazy
Try https or /nzbget at the end like the examples say. Maybe try getting it working on local ip first. Took me a little to get right configuration myself since I use reverse proxy.

Re: cannot connect to nzbget at all ( noob)

Posted: Sun Jul 22, 2018 4:46 am
by Thaivid
Thanks for your reply,
I tried and still not working :(
Really don't know what to do now