I've already purchased this app and it's asking me to upgrad

Having trouble setting everything up? No worries, we'll help.

Re: I've already purchased this app and it's asking me to up

Postby CBers » Sat Jul 19, 2014 4:18 pm

I wasn't happy when I had to pay a 2nd time, as I'd only just bought it from the Play Store the week before, but I'm glad I did, as there have been numerous updates since then.

Great work Kev.
User avatar
CBers
 
Posts: 367
Joined: Sat Mar 01, 2014 9:35 am

Re: I've already purchased this app and it's asking me to up

Postby enpassant » Sat Jul 19, 2014 7:33 pm

Kev wrote:
I know you feel I should focus solely on the previous userbase, and I would love to, but it just isn't viable to meet that demand and also the massive demand for new features that ALL users request.


I never said you should focus solely on the previous userbase. I think you should focus, like a laser, on your *entire* userbase, *everyone* who has ever paid you any money. It is interesting that you now describe your single userbase as two different entities.

You have made it abundantly clear that you will not do anything to help the many users that helped you the most when you needed it, therefore, you have lost my confidence and my loyalty and I choose to no longer be part of your userbase.

This will also be my last post here, I have said what I wanted to say.
enpassant
 
Posts: 3
Joined: Mon Jul 14, 2014 9:14 pm

Re: I've already purchased this app and it's asking me to up

Postby zookeeper » Wed Jul 23, 2014 1:26 am

Just wanted to say to all those who purchased the app on Google Play Store, you can submit a request for refund. Google processed mine today no questions asked.

https://support.google.com/googleplay/contact/apps_refunds_payments_issues/
zookeeper
 
Posts: 2
Joined: Tue Jul 22, 2014 9:57 pm

Previous

Return to Support