Unfortunately, NZB 360 has stopped

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Unfortunately, NZB 360 has stopped

Postby askingforit » Thu Mar 27, 2014 4:48 pm

I purchased nzb360 from the playstore and also just purchased the pro version within the app. Great product, use it everyday. I am having a problem trying to browse any category for my indexer.

I'm receiving the error "Unfortunately, NZB 360 has stopped" when trying to open a category for an indexer. This happens on all categories. The indexer i am using is nzb.su. I have verified all indexer settings are setup correctly. The phone i am using is Nexus 5. I have also disabled / enabled the sexy movie layout and receive the same results.

Any help is appreciated.
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Re: Unfortunately, NZB 360 has stopped

Postby f3bruary » Thu Mar 27, 2014 4:54 pm

It seems it crashes and to see what's wrong you'll need to post logs. Use catlog for Android and upload the logs somewhere like pastebin.
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Re: Unfortunately, NZB 360 has stopped

Postby askingforit » Thu Mar 27, 2014 5:45 pm

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Re: Unfortunately, NZB 360 has stopped

Postby Kev » Thu Mar 27, 2014 7:14 pm

Unfortunately, that log doesn't seem to include why the process died. Would you be willing to share your API key with me for that indexer for me to test?
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Re: Unfortunately, NZB 360 has stopped

Postby askingforit » Thu Mar 27, 2014 7:38 pm

Kev, sent you a pm
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Re: Unfortunately, NZB 360 has stopped

Postby Kev » Thu Mar 27, 2014 7:41 pm

Hmm, it works fine on my device. Which Android device are you using? Did it receive an update recently?

You can change your API key now if you would like.
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Re: Unfortunately, NZB 360 has stopped

Postby askingforit » Thu Mar 27, 2014 7:42 pm

Kev, I also have a nexus 7 tablet and currently have no issues with it.
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Re: Unfortunately, NZB 360 has stopped

Postby Kev » Thu Mar 27, 2014 8:17 pm

Which device are you having the issue with?
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Re: Unfortunately, NZB 360 has stopped

Postby askingforit » Thu Mar 27, 2014 8:19 pm

nexus 5 phone
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Re: Unfortunately, NZB 360 has stopped

Postby f3bruary » Thu Mar 27, 2014 9:08 pm

Does it happen with other indexers too? Can you temporarily remove nzb.su and add another indexer and try the same action again? It could be that that particular indexer is returning something weird that the app doesn't understand.
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