PayPal payment declined

Having trouble setting everything up? No worries, we'll help.

PayPal payment declined

Postby cliffordwhansen » Sat Mar 01, 2014 7:32 am

Last night I tried to pay for pro features and the status that come back was denied:
Date: 28 Feb 2014
Time: 14:46:32 PST
Status: Denied

And according to PayPal:
Denied: The recipient chose not to accept this payment.

I was using the pay using PayPal options (not the credit card option)

Please advise, I have been a long time (paid) user or NZB360, love the app, love your work, pissed off at google for ripping this awesome app from the hands of the common man...
cliffordwhansen
 
Posts: 5
Joined: Sat Mar 01, 2014 7:24 am

Re: PayPal payment declined

Postby Kev » Sat Mar 01, 2014 7:37 am

Everything is automated on PayPal's side, not sure why it was declined. Have you tried again?
Developer of nzb360
User avatar
Kev
Site Admin
 
Posts: 1437
Joined: Mon Feb 24, 2014 2:29 am

Re: PayPal payment declined

Postby cliffordwhansen » Sun Mar 02, 2014 9:44 pm

I tried again and it failed.

I then tried using a CC and that went through :)
cliffordwhansen
 
Posts: 5
Joined: Sat Mar 01, 2014 7:24 am

Re: PayPal payment declined

Postby cliffordwhansen » Sun Mar 02, 2014 9:47 pm

Please note I am an idiot... I just figured out the card linked to my PayPal account is no longer valid (I looked at expiry and thought it was correct, didn't check the cc no) *slaps forehead*
cliffordwhansen
 
Posts: 5
Joined: Sat Mar 01, 2014 7:24 am

Re: PayPal payment declined

Postby Kev » Sun Mar 02, 2014 9:51 pm

Haha, no problem. Glad you figured it out =)
Developer of nzb360
User avatar
Kev
Site Admin
 
Posts: 1437
Joined: Mon Feb 24, 2014 2:29 am


Return to Support