Unable to connect after updating to the newest version

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Unable to connect after updating to the newest version

Postby Miggles » Sat Nov 25, 2017 3:57 pm

Title says it all. Everything worked as intended the. I updated to the newest version and now sonarr/radarr fail to connect. I use subdomains with a reverse proxy so I don't use ports and can hit the URL from my browser without issue. However when I put in the https://user:pass@sub.domain.com it fails to connect.

Any input would be fantastic
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Re: Unable to connect after updating to the newest version

Postby Kev » Sat Nov 25, 2017 5:13 pm

Are you adding the subdomains to the connection string as well?
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Re: Unable to connect after updating to the newest version

Postby Miggles » Sat Nov 25, 2017 6:43 pm

No, I use this format, sonarr.domain.com
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Re: Unable to connect after updating to the newest version

Postby Kev » Sun Nov 26, 2017 5:32 pm

Can you take a screenshot of your settings page and PM it to me?
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Re: Unable to connect after updating to the newest version

Postby Miggles » Sun Nov 26, 2017 5:47 pm

Sent
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Re: Unable to connect after updating to the newest version

Postby cpt123 » Tue Nov 28, 2017 12:41 pm

I have the exact same issue since 10.9. I'm also using format: https://username:password@sub.domain.com. This issue is the same for radarr, sonarr and sabnzbd - nzb360 is unable to connect to any of them, despite them working fine in the browser.
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Re: Unable to connect after updating to the newest version

Postby cpt123 » Tue Nov 28, 2017 12:44 pm

One more thing I saw suggested in another thread - tapping the "View Sonarr/Radarr/Sabnzbd" on Web" button opens my browser to a blank page and doesn't attempt to load anything.

Edit: Figured it out here. The problem was caused by (the parsing of) a question mark in my password.

https://username:Password?@sub.domain.com does not work.
https://username:Password@sub.domain.com works fine.
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Re: Unable to connect after updating to the newest version

Postby Kev » Tue Nov 28, 2017 4:15 pm

^^ I'll have this fixed in the next release. Thanks!
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Re: Unable to connect after updating to the newest version

Postby Kanjar67 » Sat Dec 02, 2017 10:44 am

Hi everyone,
Just became a member after my beloved NZB360 (that I paid for actually) failed to work one fine day.
Checked router settings etc, working fine
Updated NZB360 and found that there was a new version with different set of inputs which might be stuffing it up.
Just wondering for the example addresses under primary connection address
http:192.168.0.100:8080 does not work
I want to try the other options before bugging the forum but how do i enter the following?
1) The remoteaddress.com (is this the ipaddress.com so 192.168.1.102.com? because the Test connection absolutely doesnt even try for long and fails soon)
2) The user:pass@remoteaddy.com (Username password for what? the router, the server, or SAB (SAB has no username or password) and whats remoteaddy?)
Thanks
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Re: Unable to connect after updating to the newest version

Postby Kev » Sat Dec 02, 2017 5:12 pm

Try adding: http://192.168.0.100:8080 as your connection string in Primary.
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