Sonarr stop connecting

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Sonarr stop connecting

Postby saiyen2012 » Thu Oct 19, 2017 9:13 am

hello all. i have been using the app for sometime now mid version 8. any problems that i ever had in the past i would just search the site and find my answer. This is not the case this time around. i just updated to the latest version and now my sonarr won't connect anymore. "Could not connect to Sonarr". is all that i am seeing now.

I've already checked my api key, reset api key, shut down sonarr, reset sonarr. tried disabling my firewall. i'm not sure what else to do. any help will be greatly appreciated.
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Re: Sonarr stop connecting

Postby saiyen2012 » Fri Oct 20, 2017 4:06 am

can someone help?
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Re: Sonarr stop connecting

Postby Kev » Fri Oct 20, 2017 5:14 am

Can you connect to Sonarr via Chrome on your mobile device?
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Re: Sonarr stop connecting

Postby Jeromem75 » Fri Oct 20, 2017 8:54 am

Yes, i can confirm something has been changed but i don't think it is nzb360.
I am using dyndns
I can connect via a web browser to dyndns but not outside home network.
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Re: Sonarr stop connecting

Postby Kev » Fri Oct 20, 2017 4:18 pm

Jeromem75 wrote:Yes, i can confirm something has been changed but i don't think it is nzb360.
I am using dyndns
I can connect via a web browser to dyndns but not outside home network.
Your dyndns is probably pointing to the wrong IP. Resync your dyndns address with your IP address.

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Re: Sonarr stop connecting

Postby Jeromem75 » Fri Oct 20, 2017 4:43 pm

Ok, it was virgin media, somehow my broadband rebooted into router mode instead of modem. All good now
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Re: Sonarr stop connecting

Postby Kev » Fri Oct 20, 2017 5:13 pm

Jeromem75 wrote:Ok, it was virgin media, somehow my broadband rebooted into router mode instead of modem. All good now
Great to hear it's resolved =)

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Re: Sonarr stop connecting

Postby saiyen2012 » Sat Oct 21, 2017 4:41 am

Kev wrote:Can you connect to Sonarr via Chrome on your mobile device?


just tried. no i am unable to connect via chrome or any other browser on my phn. only pc.
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Re: Sonarr stop connecting

Postby Kev » Sat Oct 21, 2017 5:25 am

saiyen2012 wrote:
Kev wrote:Can you connect to Sonarr via Chrome on your mobile device?


just tried. no i am unable to connect via chrome or any other browser on my phn. only pc.
Issue 8s not with nzb360 then. Check port forwarding and your IP address.

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Re: Sonarr stop connecting

Postby saiyen2012 » Sat Oct 21, 2017 7:16 pm

thanks for the help kev. i was able to rectify the problem last night. changed my api key one more time and a few other steps helped me resolve the problem. thanks again for the help sorry about the confusion.
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